Return Refund Exchange Policy
Returns Policy
Our Return & Exchange Policy provides detailed information about options and procedures for returning your order in case you are not happy with your purchase.
Refund policy
Returns
At JaszzArt, we make it our mission to ensure a great Experience using our products or services. If at any point within 7 Days of Receiving your Order, if you have had a change in heart and no longer wish to keep the item, you can return the same for a Refund or Store Credit which can be used to purchase any other product in our catalog without restriction.
However, do note that after 7 days have gone by since receipt of your purchased item(s), unfortunately we will not be able to offer you a refund or exchange.
Please note that to be eligible for a return, your item must be unused and in the same condition that you received it and in its original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to us unless confirmed by JaszzArt.
There are certain situations where only partial refunds are granted
- Where the item(s) show obvious signs of use
- Boxes that have been opened and original packaging have been damaged due to handling.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item which is requested for return more than 7 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 (Fourteen) Working Days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted or reflected in your account. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at jaszzart@gmail.com and we will look into it immediately and help you sort out the issue at the earliest possible.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All warranties and quality guarantees offered on those products will still continue to apply and we would be happy to assist you with any concerns regarding your purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jaszzart@gmail.com and send your item to:
JaszzArt
1/51 Saluja Bhawan,
Gali no 2,
Ghanshyam Puri ,
Aligarh , Uttar Pradesh
Pin Code- 202001